lobbyTO

Corporation

ServiceNow

Source: City of Toronto Lobbyist RegistryReport an error on this page
Registrations
3
1 active
Communications
48
On registrations as client
Lobbyists
8
No consultant firms
Linked agenda items
0
Published links only
City contracts
2
$406K with a published amount

Registrations

Registrations naming this organisation as client, consultant firm or another party. Source: City of Toronto Lobbyist Registry.

Registrations by start year

Status

Subjects

  • Procurement3
  • Technology3
Data table· 3 rows
RegistrationRoleClientSubject matterDatesStatusCommunications
SM37870ParentServiceNow CanadaProcurement; Technology18 August 2026 – 31 December 2026active0
SM36452ClientServiceNowProcurement; Technology18 March 2025 – 18 September 2025closed0
SM35641ClientServiceNowProcurement; Technology28 May 2024 – 31 December 2025closed by lro48

Offices contacted

Communications on registrations where this organisation is the client.

Communications per year

2024 to 2024

48 communications

How and with whom

By method · 48 meetings

By office holder

Most-contacted offices

  • Technology ServicesCity staff25
  • Toronto Emergency ManagementCity staff11
  • Financial PlanningCity staff3
  • Purchasing and Materials ManagementCity staff3
  • Office of the Chief Information Security OfficerCity staff2
  • Technology Services,City staff2
  • Office of the Chief Information Security Officer,City staff1
  • Toronto Emergency Management.City staff1
Offices contacted· 8 rows
OfficeOffice holder typeCommunicationsMeetingsLast contact
Technology ServicesCity staff252514 June 2024
Toronto Emergency ManagementCity staff111114 June 2024
Financial PlanningCity staff3314 June 2024
Purchasing and Materials ManagementCity staff3314 June 2024
Office of the Chief Information Security OfficerCity staff2214 June 2024
Technology Services,City staff2214 June 2024
Office of the Chief Information Security Officer,City staff1114 June 2024
Toronto Emergency Management.City staff1114 June 2024

Lobbyists and consultant firms

Lobbyists on its registrations

Registrations

Consultant firms used

Registrations

None recorded.

Lobbyists· 8 rows
LobbyistRegistrations
Chris Ellison2
Allan Poon1
Ben Yoxall1
Jessica Leung1
Kamil Chmura1
Matt Kraljevic1
Nick Tzitzon1
Stephanie Mrakovich1

Linked agenda items

No published links to agenda items.

Linked development applications

No published links to development or Committee of Adjustment applications.

City contracts and lobbying

All procurement →

Sources: TOBids awarded contracts, non-competitive contracts and solicitations (City of Toronto open data), and the Lobbyist Registry. Supplier names are matched to organisations by normalised name.

City contracts
2
0 competitive · 2 non-competitive
Contract value
$406K
Amounts as published
Award dates
2021–2021
16 August 2021 to 30 December 2021
Registrations naming ServiceNow
3
3 on procurement · 48 communications as client
Communications inside an open solicitation
0
0% of 48 communications as client

Many procurement communications are permitted contact with designated staff. These lists describe timing only and link each record so readers can assess it against the procurement rules of the lobbying by-law.

Competitive and non-competitive

2 contracts

By value

By number of contracts

Contract value by division

2 records
  • Information & Technology$406K

Lobbying and contracts on one timeline

16 August 2021 to 5 October 2026
16 August 20215 October 2026RegistrationsCommunicationsSolicitationsAwardsRegistration: 18 August 2026 to 31 December 2026Registration: 18 March 2025 to 18 September 2025Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Communication: 14 June 2024Registration: 28 May 2024 to 31 December 2025Contract awarded (non-competitive): 30 December 2021 · $390,131Contract awarded (non-competitive): 16 August 2021 · $15,753

Outlined marks are communications dated inside an open solicitation window. The data table below lists every event.

Every timeline event· 53 rows
DateEventDetailAmount
18 August 2026RegistrationSM37870 (parent) to 31 December 2026 · Procurement; Technology
18 March 2025RegistrationSM36452 (client) to 18 September 2025 · Procurement; Technology
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Financial Planning · Meeting · SM35641
14 June 2024CommunicationCity staff, Financial Planning · Meeting · SM35641
14 June 2024CommunicationCity staff, Financial Planning · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management. · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services, · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Purchasing and Materials Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Purchasing and Materials Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Purchasing and Materials Management · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Office of the Chief Information Security Officer · Meeting · SM35641
14 June 2024CommunicationCity staff, Office of the Chief Information Security Officer, · Meeting · SM35641
14 June 2024CommunicationCity staff, Office of the Chief Information Security Officer · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services, · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Technology Services · Meeting · SM35641
14 June 2024CommunicationCity staff, Toronto Emergency Management · Meeting · SM35641
28 May 2024RegistrationSM35641 (client) to 31 December 2025 · Procurement; Technology
30 December 2021Contract awarded (non-competitive)WS3292512713 · Information & Technology · reason: Bridging Contract$390,131
16 August 2021Contract awarded (non-competitive)WS3057720729 · Information & Technology · reason: Bridging Contract$15,753

Sources: awarded contracts, non-competitive contracts, solicitations, Lobbyist Registry. Solicitation windows come from the open solicitations file, which lobbyTO keeps as a daily snapshot. Older windows are only known where the City's file still lists them.

Registrations linked to contracts or solicitations

No published links between this organisation's registrations and its contracts.

Contract records

Contract records· 2 rows
DateTypeDocumentDivisionDetailAmount
30 December 2021Non-competitiveWS3292512713Information & TechnologyReason: Bridging Contract
Supplier as published: ServiceNow, Inc.
$390,131
16 August 2021Non-competitiveWS3057720729Information & TechnologyReason: Bridging Contract
Supplier as published: ServiceNow Inc.
$15,753

Corporate group

Part of ServiceNow, a group of 2 organisations

Named as parent, subsidiary or controlling interest on a registration.

Other members

Direct connections in the records

Organisations connected by records on lobbyist registrations: parent, subsidiary or controlling-interest roles, a shared beneficiary, a shared business address, or a published organisation match. A connection shows what the records list; it is not a statement of ownership.

Contributions by this organisation's lobbyists and officers

No contributions by this organisation's lobbyists or officers have been matched.